Ask a Librarian

1.Past examination papers are only accessible on UNAM network (on-campus) and they are linked to your student portal according to your registered modules.

2. You can also search them by clicking at http://digital.unam.edu.na/handle/11070.1/4

3. If you are off-campus, you can request them by sending an email to libprof@unam.na or library@unam.na

1. Log in UNAM Library Self-Service to view your library borrowing history.

2. Provide your student account number to any of UNAM library to be assisted or email it to library@unam.na

1. The library operating hours are subject to change to accommodate different situations
e.g. semester classes, examinations, COVID-19 measures etc.
Weekdays: Mondays to Thursdays 08h00 – 22:00, Fridays: 08:00 -18:00
Vacations: 08:00- 16:30
Weekends: Saturdays 12:00 – 16:00 and Sunday 13:00 – 19:00.
2. Kindly observe the operational hours for each campus nearer to you on the library website as provided

1. Book for one-on-one referencing techniques and training with a library staff for guidance.

2. Use the library guide and familiarise yourself with various citations and reference styles at

https://unam-na.libguides.com/c.php?g=1057874

1. Instead of using Google, use academic databases subscribed by UNAM Library to get access to relevant information by clicking at https://www.unam.edu.na/library/e-resources

2. Use the library guide to be familiar with relevant resources in your faculty/course https://unam-na.libguides.com/?b=g&d=a

3. Contact your campus librarian for one-on-one help at https://www.unam.edu.na/library/faculty-librarians

4. Use Google Scholar which is a specialized search engine that indexes scholarly literature from websites and online databases. You can let Google Scholar know you are affiliated with UNAM by doing the following:

1. Login to your Google Account
2. Add the University of Namibia in the "Library links" section of your Google Scholar Setting. You can do this by clicking on the link below. https://scholar.google.com/scholar_setprefs?instq=University%20of%20Namibia      =>Select "University of Namibia - Fulltext@UNAM" and SAVE your settings.

 

Ensure that you typed the module name correctly. And if the module name has been changed, use the previous name to retrieve the past papers, and if all attempts failed maybe the past questions are not yet uploaded on the database and you may need to visit the library for a hardcopy if available or write to libprof@unam.na

1. Use the Module Course Outline to see which books are recommended and search UNAM library catalogue by clicking at https://www.unam.edu.na/library; https://millennium.unam.edu.na/

2. Visit your nearest library campus to borrow books related to your module.

3. Alternatively, send your course outline / book titles to libprof@unam.na for further assistance

1. You can reserve books by log in using Library Self Service or send the book details and your student /staff number to library@unam.na

1. Search UNAM Institutional Repository to access past Namibian studies, theses and dissertations

2. Browse our archives and special collections to access rare and unique local resources and get in touch with archivist/librarian for assistance at your most convenience.

3. Consult your Subject Librarian to get further assistance.

1. On the UNAM library catalogue next to the book you want, click Request Item. Enter your student number and password. The catalogue will request you to verify by entering the date, month and year. Click Submit.

2. You can request it through our Interlibrary loan services, either by visiting the nearest campus or by completing a library request form available at https://www.unam.edu.na/library/library-request-forms/library-request-forms-application- for-an-interlibrary-loan-or-document-supply

3. Please, note that it may take 2 to 3 days to get the book.

Yes, if you have overdue library items the fines will automatically accumulates for 30 days and thereafter, the system charge you N$800 for each item as a replacement cost if items are yet not returned.

1. Contact your nearest library or email: library@unam.na to enquire about any outstanding books, pending payments and account blockage.

2. Once the fees are settled, email proof of payment to library@unam.na for your account to be cleared.

3. The library will provide you with a clearance letter confirming that you are cleared for graduation.

1. All payment are done through the bank account transfer/ deposit to UNAM account, using your student number as reference.

2. You can also pay at UNAM cashier in any campus and provide proof of payment or email it to library@unam.na for the fines to be cleared from your account.

1. Not all print books are available online, however, you can search for library subscribed e-books at

https://www.unam.edu.na/library and click on eBooks

2. Each student is encouraged to learn how to search for relevant online resources through the Library Information and Digital Literacy skills module accessible from student portal.

1. You can look at subject-specific LibGuides that guides you to relevant information resources in your subject area at https://unam-na.libguides.com/

2. Contact your Subject Librarian for one-on-one assistance and training.

3. You may watch library short videos that guide users how to access different resources at https://www.youtube.com/watch?v=8sIHs6prczA

1. Undergraduate students, 6 items for 14 days

2. Postgraduate students, 10 items for 30 days.

3. All loaned items can be renewed or recalled depending on the demand.

4. You can view membership category, by clicking at https://www.unam.edu.na/library/membership

1. UNAM distance students can borrow library materials at any UNAM library.

2. In case where books are housed by a different campus, they can be requested by filling online interlibrary loan request form.

3. Please return books on the given due date or contact the library before the due date to have the loan period extended (in case the book is not reserved by any other users) to avoid overdue fines.

4. You can return books to any UNAM library, irrespective of where they were borrowed.

Use the Library Self-Service to view, renew and check out new arrivals by clicking at https://millennium.unam.edu.na/iii/cas/login?service=https%3A%2F%2Fmillennium.una m.edu.na%3A443%2Fpatroninfo~S1%2FIIITICKET&scope=1

1. Only 10% of e-book chapters can be downloaded or printed due to copyright rules and restrictions.

2. Contact our library staff team for further assistance.

1. Notify any UNAM Library to be given a grace period and block the library fees from accumulating.

2. Continue searching for the book.

3. If you fail to recover the book, you will be charged a replacement fee of N$800.00 per item or based on the value of the book or expected to buy a new copy.

4. See library rules on sanction for more details https://www.unam.edu.na/library/library- rules